Passengers stay safe during check-in amid health protocols at DFW Airport
Busiest Airport in America Commits to Traveler Safety

This past May, Dallas Fort-Worth International Airport earned the busiest airport ranking (USA) based on the number of passengers on flights. It held the #2 spot globally. Heavy traffic aside, travelers moving through the airport can rest easy because DFW has made huge moves in 2020 to prove passengers' safety, flight crews, and airport employees a top priority. In a recent behind the scenes tour with United Airlines, I learned firsthand some of the protocols and safety measures DFW airport is implementing to combat COVID-19.

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Travel Policy components need to be updated
Updating Your COVID-19 Travel Policy

For many, the Coronavirus pandemic all but shut down business, and with that corporate travel. As countries start to emerge and open their economies, travel managers must develop policies that will help employees get back to traveling. If you've been tasked with managing your company's business travel, consider the following thoughts when designing your COVID-era travel policy:

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ITS leverages technology during the pandemic
Three Ways ITS Leveraged Technology During COVID-19

With the ever-changing travel climate due to the coronavirus pandemic, having an agency to help navigate these rough waters can be a game-changer. At ITS we pride ourselves on leveraging technology to advocate for and serve our customers. We combine smart technology with the best agents in the world to create a solution unmatched. By embracing concepts like process automation and keeping our customers top of mind, we have found a sweet spot that works for both our clients and us. Here are just some of the ways our technology is going above and beyond.

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Online Travel Agents answer questions about new normal
Questions you Need to Ask your Travel Agent Today

The coronavirus outbreak has taken a profound toll on the economy and the travel industry. As businesses tighten their purse strings and take a more in-depth look into their expenses, we know how important it is to make sure you have a travel agency that works for you and saves your money. This past week, we spoke with our agents and collected some of the top questions you should ask your agency to reevaluate your travel program for the remainder of 2020 and beyond.

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Man meets face-to-face with customer in a park
Ways to Engage your Customers Outside of the Office

As mentioned, estimates are calculated for you and shared for each flight option that you choose. It couldn’t be easier. But what actually happens behind-the-scenes? It’s pretty straightforward, really. Total flight emissions are based on European Emissions Agency estimations that take into account the type of equipment and the full emissions cycle – from scheduled departure (starting…

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Man reviews first flight itinerary post-COVID
Restarting Your Travel Program

Over 60% of American's surveyed say they are looking forward to air travel again. The question on everyone's mind is not only when they will be back in the air, but what should they do to prepare for the new normal? Before you book your first trip, read our tips on prepping for travel in the post Coronavirus world.

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