Brian Tanis - THE PRODUCT SUPERHERO

American Airlines Airplanes on the Ground
American Airlines and the Vasu Raja saga…what’s next for NDC?

To most of the corporate travel and specifically the TMC (Travel Management Company) world, the sudden departure announcement of Vasu Raja, American Airlines’ Chief Commercial Officer, was not an unexpected ‘shock.’ While a few bloggers openly wondered why he was absent from speaking engagements, given the airline’s revenue and stock price performance vs other US airlines and the degradation of service and set of low-cost carrier route strategies executed by a premium service airline, few were surprised. However, American’s CEO Robert Isom’s follow-up public comments made an impact on how this recent news could be interpreted and they invite us all into a conversation about how to ‘reset’ valuable relationships and re-boot NDC strategy.

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Paid Seat Upgrades Are More Than Just Paid Seats
When Paid Seat Upgrades Are More Than Just Paid Seats

Just a few weeks ago, the business travel world received a sudden change - more of a small ripple than shockwave, but a change that should be noticed. American Airlines decided to stop offering paid seat upgrades for anyone who buys a traditional fare unless they purchased the upgrade on AA.com or purchased the underlying fare via an NDC channel, which allows paid seat upgrades.

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Airline cabin drawers to upgrade seats
What’s in Your Airline’s Drawers?

We’re not trying to get personal…but this question has been on our minds for some time. As the airline industry has continued to march forward with New Distribution Capability (NDC), and several airlines have added branded fare options, our apps had to find a way to “highlight” or offer these brands.

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NDC…Three Letters Changing the Travel Industry

New Distribution Capability (NDC) is forcing change that has impacted the entire travel industry, so…you may be asking, what is it? For historical context, this standard morphed out of a desire to push technology capabilities within the airline distribution ecosystem and initially evolved from airlines creating their Direct Connect initiatives. This hidden world of airline distribution, pricing strategy, and operations has been active behind the scenes for decades.

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Green travel and savings can go hand-in-hand with TripEasy
Carbon Emissions Calculations – The Sequel

Back again with carbon emissions front and center. Last time, I promised to share some greater detail around how the TripEasy carbon emissions estimator delivers the carbon footprint produced by the flights you’re looking to book.

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Decreasing Carbon Emissions Means Increasing Demand
Decreasing Carbon Emissions Means Increasing Demand

Travel is necessary for almost any business, of any size. Countless Zoom, Teams, or Chime meetings (ok, maybe only Amazon uses Chime) cannot replace a good, well-timed in-person meeting, sales pitch, customer catch-up, or simple visit. COVID taught us many things about our work-selves.

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What Carbon Footprint Does Your Flight Make?

When selecting a flight, what do you look for? If you are planning your family trip, price probably factors into your decision – it certainly does for me. Are you loyal to one airline? Or do you try to find a non-stop that leaves at 9am? Your company has recently become very concerned about its carbon footprint and encourages all employees to make good choices…wait, that consideration is new.

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Business traveler view inside a full airplane
How Can a Business Traveler Make a Difference?

For the third installment of our three-part series, we focus on the shopper. Specifically, the business traveler or a leisure traveler shopping for the “least offending” carbon emissions option, which could save twenty, thirty, or even forty percent if selected instead of an older, less efficient planes.   There has been visible progress on many…

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