Company | About ITS

Travel is complex. We built AI to make it easy.

Four decades of travel expertise, now powered by AI, so companies spend less, stay compliant, and keep every traveler supported in 60+ countries.

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1983

Year founded

Four decades of corporate travel, now powered by AI.

125k+

Corporate travelers

Supported by ITS every day.

$522M+

Annual travel spend

Managed across air, hotel, and ground.

24/7

Always-on support

ITS travel consultants, around the clock.

Our mission

Make corporate travel easy for businesses of every size.

One platform connects booking, payments, expense management, and reporting, so companies spend less, stay compliant, and keep every traveler supported in 60+ countries.

Our vision

The world's most trusted travel platform.

A travel and spend platform that helps organizations move faster, spend smarter, and take better care of the people who travel on their behalf.

Our story

From a small agency to a global platform.

Founded in 1983, ITS started as a small corporate travel agency with a big vision: reinvent how companies book, pay for, and manage travel.

Since then, we've grown into an AI-powered travel technology platform serving businesses across industries and around the world, combining decades of travel expertise with technology built to handle the hard parts automatically.

Today, ITS supports 125k+ corporate travelers, saving companies time, money, and the effort of managing it all manually.

• 1983 ITS is founded

ITS is founded

• 1984 Launches an early frequent traveler loyalty program

1984

Launches an early frequent traveler loyalty program

• 1991 Introduces a PC-based online air booking engine

1991

Introduces a PC-based online air booking engine

• 1992 Integrates air, hotel, and car booking into one platform

1992

Integrates air, hotel, and car booking into one platform

• 1993 Launches an online booking solution for travel agents

1993

Launches an online booking solution for travel agents

• 2024 Evolves into a unified travel, expense, payment, and event management platform

2024

Evolves into a unified travel, expense, payment, and event management platform

Our leadership

The people behind ITS.

Executive team

• Rick Kumpf Chief Executive Officer

Rick Kumpf

Chief Executive Officer

• Jennifer Lichner Chief Financial Officer

Jennifer Lichner

Chief Financial Officer

• Steve Edgerton Chief AI Officer

Steve Edgerton

Chief AI Officer

• Glenn Wilson Chief Technology Officer

Glenn Wilson

Chief Technology Officer

Senior vice presidents

• Janet Rickman Senior Vice President, Operations

Janet Rickman

Senior Vice President, Operations

• Mona Miranda Senior Vice President, Account Management

Mona Miranda

Senior Vice President, Account Management

• Brian Tanis Senior Vice President, Product & Marketing

Brian Tanis

Senior Vice President, Product & Marketing

• Adam Malcom Senior Vice President, Sales

Adam Malcom

Senior Vice President, Sales

Vice presidents & finance

• Michelle Hartman Regional Vice President, Account Management

Michelle Hartman

Regional Vice President, Account Management

• Jeff McAllister Regional Vice President, Sales

Jeff McAllister

Regional Vice President, Sales

• Claire Lebuhn Vice President, Technology Support

Claire Lebuhn

Vice President, Technology Support

• Jeff Borgerding Vice President, Human Resources & Supplier Partnerships

Jeff Borgerding

Vice President, Human Resources & Supplier Partnerships

• Brenda Patterson Controller

Brenda Patterson

Controller

Our responsibility

Driving positive impact for people, businesses, and the planet.

• Sustainability Reducing our footprint Carbon emissions are tracked on booked trips automatically, and sustainable options help clients make greener choices without extra effort.

Sustainability

Reducing our footprint

Carbon emissions are tracked on booked trips automatically, and sustainable options help clients make greener choices without extra effort.

• Community Community support Investing in programs that uplift the communities where our employees and clients live and work, from education to local partnerships.

Community

Community support

Investing in programs that uplift the communities where our employees and clients live and work, from education to local partnerships.

• Safety Traveler safety Real-time tracking, proactive alerts, and 24/7 global support protect employees wherever they travel.

Safety

Traveler safety

Real-time tracking, proactive alerts, and 24/7 global support protect employees wherever they travel.

• Integrity Ethical business Acting with integrity and transparency in every client relationship, partnership, and business decision we make.

Integrity

Ethical business

Acting with integrity and transparency in every client relationship, partnership, and business decision we make.