Services | VIP Service
Dedicated ITS consultants, elite perks, and intelligent support work behind the scenes to keep VIP travel moving without adding admin for your team.
Executive Travel
Dedicated agent, available 24/7
Next Trip
London → Tokyo
Business Class
Transport
Private car
All transfers
Loyalty
Titanium Elite
Suite confirmed
How it works
Dedicated consultants learn each traveler's preferences and history, prepare changes in advance, and stay available around the clock.
PREMIUM ACCESS
Access premium seating and first-class options, even last minute, with priority boarding included.
Upgrades, recognition, and exclusive perks across leading airlines and hotels. VIP treatment built in automatically.
Early check-in, late checkout, suite-level comfort, and tailored amenities. Every hotel stay is seamless.
Dedicated support
Dedicated agent
A single point of contact managing every trip detail and providing expert support anytime, anywhere. Nothing falls through the cracks.
Today's Itinerary
Airport pickup
Black car · T5
BA 178 · First
LHR → JFK · Seat 2A
The Peninsula
Suite upgrade
Nobu Downtown
Table for 4
24/7 concierge
Instant help for itinerary changes, emergencies, or special requests. Seamless, round-the-clock assistance wherever your travelers go.
Concierge requests
Rebook missed connection
HND → SFO · next departure
Late checkout
The Peninsula · 2 PM
Car to client office
Pickup in 20 min
Dinner for six
Private room · 8 PM
Elite perks
Mastercard World Elite perks, global lounge entry, and premium rewards, with comfort and recognition built into every trip.
Elite status
Current tier
Auto suite upgrades
Rooms & flights
Priority boarding
All airlines
Lounge access
40+ airports
Private aviation
Get dedicated responses and flexible private jet options for critical trips, giving executives speed, privacy, and efficiency when time truly matters.
Charter
Services
Related
Features and services that work alongside VIP Service, plus the industries that rely on it most.
Real ITS consultants, any hour, anywhere.
Fast rebooking when flights cancel or plans change, even inside 24 hours.
Book candidates, contractors, and guests without creating full profiles.
Bookings and ticketing handled by local agents in markets worldwide.
Team rosters, chartered travel, equipment transport, and tour management.
Client-billable travel tracking, streamlined expense matching, and VIP desk support.
Results
Dedicated agents, proactive monitoring, and white-glove coordination keep every executive trip running smoothly. Your team can focus on what matters most.
35 %
Faster resolution
Faster resolution time through dedicated agents and proactive escalation. Issues are handled before travelers notice.
92 %
VIP satisfaction
VIP traveler satisfaction, driven by white-glove service, personalized care, and seamless booking support.
30 %
Fewer escalations
Fewer escalations thanks to proactive monitoring, real-time alerts, and expert-led rapid response.
50 +
Hours saved monthly
Hours saved each month by automating itinerary updates, concierge tasks, and executive trip support.
FAQ
Your travelers get 24/7 access to a dedicated agent and global concierge, so last-minute changes and urgent needs are resolved quickly and nobody is left working it out alone.
Yes. Traveler profiles store preferences, loyalty programs, and upgrade history, so every booking reflects individual needs without starting from scratch.
AI-powered recommendations and real-time alerts guide travelers toward compliant options and flag risks before a trip is confirmed, so the premium experience stays intact without loosening policy.
Yes. Complex, multi-leg itineraries and group travel are managed at scale, supporting dozens of travelers without sacrificing control or visibility.
AI tools optimize bookings for comfort and policy. Built-in expense management and card tracking ensure every charge is visible, categorized, and policy-aligned.
Perks include elite status benefits, last-minute flight upgrades, suite-level hotel rooms, early check-in, and late checkout. Private aviation is available when needed.
Yes. We plan multi-stop trips, coordinate attendee logistics, and make real-time adjustments for shifting schedules or priorities, all handled automatically.