Just a few weeks ago, the business travel world received a sudden change - more of a small ripple than shockwave, but a change that should be noticed. American Airlines decided to stop offering paid seat upgrades for anyone who buys a traditional fare unless they purchased the upgrade on AA.com or purchased the underlying fare via an NDC channel, which allows paid seat upgrades.Read article
Fostering a culture of technological innovation & learning at ITS
In an earlier blog, we shared that ITS had embarked on an effort to rearchitect and modernize some of our applications in order to elevate the booking experience for our clients. We’d like to unveil this successful initiative in greater detail and introduce you to the team behind it. At the onset, the project requirements were to reduce processing time and enable dynamic scaling to increase within search traffic patterns. It also called for functionality that validated customer-specific use cases, policies and routes, and negotiated fares.
We’re not trying to get personal…but this question has been on our minds for some time. As the airline industry has continued to march forward with New Distribution Capability (NDC), and several airlines have added branded fare options, our apps had to find a way to “highlight” or offer these brands.Read article
New Distribution Capability (NDC) is forcing change that has impacted the entire travel industry, so…you may be asking, what is it? For historical context, this standard morphed out of a desire to push technology capabilities within the airline distribution ecosystem and initially evolved from airlines creating their Direct Connect initiatives. This hidden world of airline distribution, pricing strategy, and operations has been active behind the scenes for decades.Read article
TripEasy is all about a streamlined booking experience that’s easy and accurate. Testing is critical for making sure that happens. Our partnership with mabl, the leading intelligent, low-code solution for automated end-to-end testing, continues to optimize our testing processes and pace of innovation. It's always good to get another perspective, so check-out what mabl has to say about our application modernization.Read article