The ITS platform makes it easy to book travel on behalf of other travelers in your organization. This feature is commonly used by executive assistants, travel coordinators, and team administrators.
When starting a new booking, you'll see a 'Traveler' field at the top of the booking form. Click 'Change Traveler' to search for and select the person you're booking for. Their profile information, preferences, and loyalty numbers will automatically populate.
If the traveler doesn't have a profile yet, you can create one during the booking process by clicking 'Add New Traveler.' You'll need their full legal name, date of birth, and contact information at minimum.
The booking will be associated with the selected traveler's profile and their department's cost center. Approval workflows will follow the traveler's department rules, not the arranger's.
Both the traveler and the arranger will receive booking confirmation emails. The arranger can also manage, modify, or cancel the booking on behalf of the traveler.
For guest bookings (non-employees such as candidates, clients, or consultants), use the 'Guest Booking' feature under the booking menu. Guest bookings may have different policy rules and approval requirements.
How do I add travelers to my profile?
Getting Started
How do I book a flight?
Booking & Reservations
Our support team is available to assist you with any questions.