The latest from ITS.

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November 9, 2026

• Where the agent stops, and why that's the point

Where the agent stops, and why that's the point

ITS agents prepare bookings and payments, apply policy and reconcile spend. You approve what commits money. A consultant handles the rest.

• November 6, 2026 The 2am rebook: why the exception path needs a person Agents handle routine travel requests instantly. When a trip breaks, an ITS consultant takes over with the full context, day or night.

November 6, 2026

The 2am rebook: why the exception path needs a person

Agents handle routine travel requests instantly. When a trip breaks, an ITS consultant takes over with the full context, day or night.

• November 5, 2026 Unused ticket credits are money you already spent. Use them. Most platforms show unused airline credits. ITS applies them automatically to the next eligible booking, within the airline's fare rules.

November 5, 2026

Unused ticket credits are money you already spent. Use them.

Most platforms show unused airline credits. ITS applies them automatically to the next eligible booking, within the airline's fare rules.

• November 4, 2026 Travel AI earns its keep at month-end close ITS agents match receipts to card data and surface only the exceptions, so travel spend is reconciled before month-end arrives.

November 4, 2026

Travel AI earns its keep at month-end close

ITS agents match receipts to card data and surface only the exceptions, so travel spend is reconciled before month-end arrives.

• November 4, 2026 10 questions to ask any travel management provider Ten questions that show how a travel management provider is built, how it's paid, what its AI does, and who answers when a trip breaks.

10 questions to ask any travel management provider

Ten questions that show how a travel management provider is built, how it's paid, what its AI does, and who answers when a trip breaks.

• March 12, 2026 How AI is reshaping corporate travel in 2026 Artificial intelligence is no longer a futuristic concept in travel management — it's here, and it's transforming everything from booking optimization to real-time disruption management. Here's what travel managers need to know.

March 12, 2026

How AI is reshaping corporate travel in 2026

Artificial intelligence is no longer a futuristic concept in travel management — it's here, and it's transforming everything from booking optimization to real-time disruption management. Here's what travel managers need to know.

• February 20, 2026 EU entry/exit system: What business travelers must know before October The European Union's new Entry/Exit System (EES) launches in October 2025, replacing passport stamps with digital biometric records. Corporate travel programs need to prepare now to avoid border delays.

February 20, 2026

EU entry/exit system: What business travelers must know before October

The European Union's new Entry/Exit System (EES) launches in October 2025, replacing passport stamps with digital biometric records. Corporate travel programs need to prepare now to avoid border delays.