All invoices are accessible through the Billing section of the ITS platform. Administrators and finance users can view, download, and manage invoices from a centralized dashboard.
Navigate to Settings > Billing > Invoices to see your complete invoice history. Invoices are generated monthly and include a detailed breakdown of all charges including platform fees, booking service fees, and any additional services.
Each invoice can be downloaded as a PDF or exported in CSV format for import into your accounting system. You can also set up automatic invoice delivery to specific email addresses.
Use the date range filter and search function to find specific invoices. You can also filter by status (paid, pending, overdue) to quickly identify outstanding balances.
For questions about specific charges or billing discrepancies, click 'Dispute' on the relevant invoice line item. Our billing team will investigate and respond within 2 business days.
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Payments & Billing
Our support team is available to assist you with any questions.