Keeping your payment methods up to date ensures uninterrupted booking capabilities and accurate expense tracking across your organization.
To update payment methods, navigate to Settings > Payment Methods. Here you'll see all currently configured payment options including corporate credit cards, virtual cards, and billing accounts.
To add a new card, click 'Add Payment Method' and enter the card details. The card will be validated in real-time. You can designate cards for specific purposes such as air travel, hotel bookings, or ground transportation.
To update an existing card (for example, when a card is renewed with new expiration date), click the edit icon next to the card and modify the relevant fields. The card number cannot be changed — you'll need to add a new card and remove the old one.
Administrators can set default payment methods at the company, department, or individual level. This ensures bookings automatically use the correct payment source based on the traveler and trip type.
For virtual payment setup, contact your account manager to enable the feature. Virtual cards are generated per-transaction and provide enhanced security and spend control.
All payment data is encrypted and stored in compliance with PCI DSS standards. ITS never stores full card numbers in our systems.
Where can I view my invoices?
Payments & Billing
How does virtual payment work?
Our support team is available to assist you with any questions.