Travel Tips

Major airline loyalty program changes: What your travelers need to know

Stephanie Black

July 10, 2025

The major US airlines have been reshaping their loyalty programs over the past year, and the changes have significant implications for corporate travelers. Delta SkyMiles, United MileagePlus, and American AAdvantage have all shifted toward revenue-based earning, and the qualification requirements for elite status keep evolving.

What changed

All three major US carriers now base status qualification primarily on spend rather than miles flown. This benefits travelers who book premium cabins but makes it harder for high-frequency travelers in economy to maintain status. United's program now includes a credit card spending component, while Delta has introduced choice benefits tied to spending thresholds.

Impact on corporate travel programs

These changes affect traveler satisfaction and behavior. Employees who value status may push for higher-fare bookings or premium cabin travel. Travel managers need to balance traveler preferences with policy objectives and cost targets.

Policy recommendations

Consider addressing loyalty programs explicitly in your travel policy. Define whether the company supports status-qualifying behavior (like crediting flights to personal programs) and set clear guidelines around premium cabin eligibility.

Maximizing value

Work with your TMC to analyze loyalty program earning across your travel program. ITS can generate reports showing which programs your travelers use most and help identify opportunities to consolidate volume for better earning rates or corporate benefits.

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