The ITS platform accepts a wide variety of receipt formats to make expense documentation as easy as possible for travelers.
Supported image formats include: JPEG, PNG, GIF, HEIC (iPhone photos), and BMP. Photos taken with your smartphone camera are fully supported — just make sure the receipt is legible and the full amount is visible.
Document formats supported include: PDF, Microsoft Word (.doc, .docx), and plain text (.txt). PDF receipts from email confirmations (hotels, airlines, car rentals) are commonly used.
Maximum file size per receipt is 10 MB. If you have a receipt that exceeds this limit, try reducing the image resolution or converting it to PDF format.
The platform uses optical character recognition (OCR) to automatically extract key information from receipts, including the date, merchant name, amount, and currency. Review the extracted data for accuracy before submitting.
For expenses without a physical receipt (such as tips, tolls, or minor purchases), most organizations allow a written explanation in lieu of a receipt for amounts under a specified threshold. Check your company's policy for the specific limit.
How do I submit an expense report?
Expense Management
Our support team is available to assist you with any questions.