Corporate Travel Consultant
Deliver expert travel booking and advisory services to corporate clients, handling complex itineraries and ensuring policy compliance.
About the role.
As a Corporate Travel Consultant at ITS, you'll be the go-to expert for our clients' travel needs — from booking flights and hotels to managing last-minute changes and VIP requests. Based at our Dallas headquarters, you'll work with a team of experienced travel professionals to deliver seamless, policy-compliant travel experiences. This role is perfect for someone who is detail-oriented, service-driven, and passionate about making business travel effortless.
What we're looking for
- 2+ years of experience as a corporate travel consultant or advisor
- Proficiency in at least one GDS (Sabre, Amadeus, or Travelport)
- Strong knowledge of airline fare rules, ticketing, and exchange processes
- Excellent attention to detail and ability to manage multiple bookings simultaneously
- Outstanding customer service and communication skills
- Ability to work flexible hours including occasional evenings or weekends for urgent requests
What you'll do
- Book domestic and international travel arrangements including air, hotel, car, and rail
- Manage complex multi-city and multi-leg itineraries for corporate travelers
- Ensure all bookings comply with client-specific travel policies
- Proactively monitor trips for schedule changes, cancellations, and disruptions
- Provide responsive support for urgent travel changes and after-hours requests
- Negotiate rates and apply preferred vendor agreements to maximize savings
- Process ticket exchanges, refunds, and unused ticket credits
- Maintain accurate records in the booking and CRM systems
Nice to have
- Experience with international travel regulations and visa requirements
- Familiarity with corporate travel policy frameworks
- Certifications such as CTC (Certified Travel Counselor) or equivalent
To apply
Send your resume with cover letter to careers@its.com for consideration.
Position Description Subject to Change